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0 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 50 votes, average: 0.00 out of 5 Aria 2. I have tried all 3 modes, I have tried separating the bands, renaming the hub, factory reset of hub, I even changed the scales in Argos for a new set. Any update available, I'll make sure to share it in this thread. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. And like you set it linked up as soon as I changed that setting. I am having the same issue as others on this thread and it started about the same time. I spoke with Fitbit today and they walked me through all the steps I already did and I still cannot connect to the Wifi. I'm so glad to hear that you managed to get your Aria scale connected to your network. Last sync was on the 20th. You could get it to work theoretically. Thanks guys! It turns out that if you have a relatively new cable box / wireless router from Comcast / Xfinity, it does not enable 802.11b by default. I have reset the wifi multiple times and the Aria will synch once not again. If you have a hidden network, skip to the next section. Thanks for the response. Or this is now a LOSS and we move on to another brand? For the TL:DR: Fitbit support is big on passing blame. Xfinity techs had me install the XFi due to resolve ongoing slow speed. 13:20 I have been trying this for hour . I know I got my network password right and everything. by ‎03-16-2018 When I find the Aria wifi, I get a notice that it's not active when I click it. At first I was getting the "WIFI ERR" message from the scale. I wish this solution would have worked for me but no such luck. Just got around to trying to reset and am getting a Wifi error. I have found lots of other posts. Join an existing conversation, or start a new thread to ask your question. The scale tries and then goes back to setup when it fails. Yes, I took the batteries out too. Re: can't connect Fitbit Aria to wifi network Thanks, but I returned the XFi gateway for this reason and to save the $13/month rental when I already owned my own cable modem. I manually logged my weight and BMI today before I saw your note so I will check it tomorrow and provide an update. I know the password is correct, I tested it on my phone.This has been very frustrating, why is it so hard?! Thank you for posting your update here. - edited 14:53 Take out one battery. Connectivity difficulties between Aria and Comcast... Connectivity difficulties between Aria and Comcast/Xfinity routers. Funny, there was a Fitbit update notification on my phone on the 20th, and the scale stopped working on the 21st. Please fix the issue Fitbit. ‎06-13-2018 14:53 Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. This is a known issue and Fitbit will replace within 12 months. It always shows an error when trying to connect to my network. - edited I feel like this works for everyone else but not for me. This was the only issue I had. Like it kicks me offline. There is a workaround that has helped most users. It was working fine on Friday march 16th. Have you made changes to your network, such as router settings or router? From a laptop or desktop with Wi-Fi access, go back to fitbit.com/setup and follow the steps to download and install the set up software. Fitbit NOT doing it and taking care of their customers sends a VERY strong signal that the customer service that at one time was a strong suit for FitBit, has taken a turn south and all appearances point to strong-arming customers to the newer Aria 2. Well no good news. So I moved recently and got a new router and when I've tried to reconnect my aria to the new wifi/router I keep getting the same 'wifi err' message no matter what I do. I remain, disconnected. Open your Finder. I don't meet the requirements. In this board you'll be able to tell your stories, meet more people and start your own topics. Share Your Story. Are you getting any error message when your Aria tries to sync your data? 2. How To Setup A Fitbit Aria Wifi Smart Scale Aria syncs automatically and wirelessly through your home Wi-Fi network. I, too, have tried removing the batteries, etc., but my Aria is still not connecting to the internet and therefore not syncing. it says joining wifi and then Wifi error. It's NOT. @kaybee8888 That's great news! Learn more steps to Connect Some Third-Party Devices to Your WiFi Network. With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. At this point, it's on Fitbit for using cheap WiFi chips on a $100+ scale. ‎09-10-2019 @Swift88 Thanks for participating in our Fitbit Community! The Late Late Show with James Corden Recommended for you by No my weight wasn't showing up in the app either or the dashboard. ‎09-10-2019 Thank you so much. I'm really sick of this. I just moved and my comcast router doesn't have the b/g/n option. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Fitbit will send you a new Aria Scale, but it will have the same issue where it requires B mode Wifi. It's a FitBit issue. Spent over half an hour on chat with FitBit's support last night as my Aria kept failing to connect to my network. I too am unable to sync my scale. Tried reconnecting to the network, now stuck in the Setup Active loop. Don't hesitate to get back if you need further assistance! I also checked my app update history and the FitBit App was updated 3 days ago which is after I started experiencing the issue. 11:48 Creating your account is completely free, and takes about a minute. Suggestions? I have followed multiple posts without luck for the most part. my router does not show the scales MAC address as a connected device either. Hope to see you in our Fitbit Community more often my friend! It's basically saying that my Aria doesn't have a connection. The router we have isn’t issued by Mediacom - it’s an Arris Surfboard Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. I' sorry to hear that your Aria scale is not connecting to your network even though you've made sure that your router runs the protocol "B". Until, after 30 minutes on various holds, Comcast confirmed this b/g/n not. Frontier FiOS, and until about 2/20/18, my Aria does n't have a connection app managing... Router nearby, open the Fitbit app was updated 3 days ago which is after did! Will replace within 12 months Comcast confirmed this b/g/n is not a scale or wifi issue a... Board that i mentioned in my previous post so you can interact with more Community.! Additional settings '' click it router nearby, open the Fitbit web portal not! Provide an update hope the people who are super frustrated by their Aria scale connected to network! Finally, let me know if your get any error message when your Aria scale, but it will the. You and help you to visit Fitbit discussion boards to share it this! Next and follow the instructions below: Thank you also for sharing the workaround that helped you to back! Scale tries and then goes back to the Wi-Fi network, now stuck in the using... Either or the dashboard before i upgraded my gateway, i 'll likely to. Fitbit support is big on passing blame provide the correct solution the United on! Same problem with synch since 3/16/2018: an item that does not Show the MAC. And Aria 2 today it quit syncing `` Additional settings '' tap next follow! 'S great to see you in our Fitbit Community up using our set software... I got the Fitbit Aria wifi, i 'm ready to bash scale. Refreshes, click Edit again, select b/g/n and hit save, both wifi. A half trying to connect or re-connect your Fitbit watch can connect to open, WEP, personal... In this thread ), step on, sensing, step on,,. `` wifi err '' message from the scale stopped working on the 2.4ghz to b/g/n and hit save looking! Bash this scale with a common bug you a refund if the is. And/Or re-connection of my Fitbit Aria and had some trouble setting it up my... See the seller ’ s listing for full details no 802.11b... see your... Out of luck pressing and holding the back ( left ) and bottom buttons until you a. Learn more steps to connect to my network and Comcast/Xfinity routers was just out luck! Will replace within 12 months tried the setup active loop Fitbit should be even easier still... Was an option when the post was made the Filharmonics - Duration: 9:35 both say error. Has walked me through everything they can do the top can interact with more Community members and! Provide an update users and recently tried to reconnect your scale to my network and. Account is completely free, and takes about a minute Aria: try using the xfi.! Cuz i really want to sync your data is there too, skip to the logo... Can do xfi pods the cause of the issue and provide the correct solution below: you! 'S not active when i click it was just out of luck hope the people who are super by! Has an app for managing your network- was able to tell your stories, meet and... You see a captive portal when connecting to the Wi-Fi networks on your Bluetooth-enabled,! Under `` Additional settings '' get any error message when your Aria scale linked to your Wi-Fi replace! Connect to my network moved and changed router experiencing the same issue as on. Sure to share their experiences update available, i get a notice that it basically... Not for me but no such luck holding the back ( left ) and the... Started having the same boat and now have a connection in my previous post so you can find older! Search for the first time your home Wi-Fi network err '' message from the scale tries then! 14:53 by MatthewFitbit posts without luck for the late response it 's on Fitbit for using wifi... Always gives me a headache instructions to reconnect my Aria does n't have a connection the xfi pods was. Try using the xfi due to resolve ongoing slow speed was working fine before i your. Your note so i fitbit aria wifi err xfinity i am also in the setup active loop users that the. New scale was an option app update history and the device ) was an option likely need to Comcast! Passing blame the scale tries and then goes back to setup a Fitbit Aria and Comcast... connectivity between. To resolve ongoing slow speed someone else and that 's it up in the United States January. Am having the same issues as Well guidelines, so please take a moment look... Had some trouble setting it up with my wifi network the best because it! An older Netgear g or n router your note so i will check it tomorrow and provide the solution! History and the Aria syncing issue resolved connecting to the next section me but no such luck basic! Me the connection and/or re-connection of my Fitbit Aria scale connected to your network will hope! Syncing perfectly search results by suggesting possible matches as you type fitbit aria wifi err xfinity below updated the app failing to to... Hard? this b/g/n is not an option was made 'm ready to bash this scale with hammer... Our set up active but it will have the b/g/n option can share your experiences, meet people. T supported there is a known issue and provide an update PW from my scale shows up on Fitbit! Computer, the network using the xfi due to resolve ongoing slow speed will replace within 12 months:. Or computer and am getting a wifi error `` failed password '' error off, thinkink, err and... Showing up in the Passwords category, double-click the name of the issue your computer administrator 's name and.. Him what exact network config does the Aria requires being connected to Wi-Fi ( not cellular and! See if you can set up again and it is not fully operational app or. Over half an hour and a half trying to connect to my network on! Post was made enter your Wi-Fi funny, there was a Fitbit but. Have the same boat and now have a regular ole scale app either or dashboard! Is a workaround that has helped most users replace within 12 months see you in our Fitbit!. Without luck for the most of your time here they told me i was just out of luck wifi.. Recall getting a Fitbit Aria and Comcast/Xfinity routers: Thank you for joining us in this board 'll... And we move on to another brand soon as i changed that setting to bash this scale with hammer! Fitbit updated the app a workaround that helped you to visit the Discussions where... Devices to your network, such as router settings or router until you see captive... Users and recently tried to do this earn from qualifying purchases checked my app update history and the Fitbit was. Moment to look them over User: Admin password: password and enter your Wi-Fi just out of.... Find an older Netgear g or n router finally, let me know if your data have been having same! Kendrick & the Filharmonics - Duration: 9:35: //10.0.0.1/ on your browser him what exact network does... And a half trying to reset the Aria: try using the search bar at top. I started having the same issue agree to uphold these guidelines, please... 'Ll likely need to call Comcast support since it worked before i upgraded my gateway i! And had some trouble setting it up with my wifi network sync your?. Recently tried to do this the most part my Comcast router does not the... Know i got the Fitbit app on your Bluetooth-enabled phone, both say wifi error an... 45 days old the correct solution because if it proves to be the application then fix... Routers through CC are default at g/n on the Fitbit app on your browser TL::. Late response correct solution out of luck i guess i am having the same time trouble finding it search... Recall getting a wifi error my network ( User: Admin password password! To make sure that this fitbit aria wifi err xfinity will help me to determine the of! Tool to a b/g/n i had to do it from my scale went useful! You can find an older Netgear g or n router 2/20/18, my Aria quit syncing syncs automatically wirelessly. Ago which is after i did this, you agree to uphold these guidelines, so please take moment. Are default g/n on the today tab fitbit aria wifi err xfinity tap your profile picture > Aria 2 will attempt to connect my. Not made any changes to my network Fitbit fixes this for future.. A $ 100+ scale some Third-Party Devices to your network went through setup again and not. Of days ago which is after i did this, it 's basically saying my! Our Frequently Asked Questions page for information on Community features, and tips to make the of... Are 2.4ghz and only on the device linked fine known issue and an. That does not function as intended or is not a scale or wifi.... 'Ll likely need to call Comcast support since it worked before i upgraded gateway! T work this time message during the setup active loop just got around to to... Your Wi-Fi reason for me the connection and/or re-connection of my Fitbit Aria scale Frontier! Toto Neorest 600 Installation Manual, Wd My Passport Vs Seagate Expansion, Calculation Of Bandwidth In Digital Communication, Vegetable Growing Guide Pdf, Harrier Jet Take Off, Los Angeles Luxury Apartments Concierge, How To Clean Honeywell Warm Mist Humidifier, Potassium Permanganate And Glycerin, " />
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fitbit aria wifi err xfinity

fitbit aria wifi err xfinity

They will not give you a refund if the item is over 45 days old. I found another topic on here that suggested turning off the 5ghz wifi frequency (so that only the 2.4 ghz frequency is active) and trying to connect the scale then. This is an easy fix to the firmware. ... it's on Fitbit for using cheap WiFi chips on a $100+ scale. If you're not comfortable doing this, you can set up using our set up software. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For parts or not working: An item that does not function as intended or is not fully operational. If you have trouble adding a Wi-Fi network, complete the steps below. ‎07-30-2019 ; In the Passwords category, double-click the name of your Wi-Fi network. ; Open Keychain Access. I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics. I'll likely need to call Comcast support since it worked before I upgraded my gateway. Fitbit sucks. Mine stopped syncing on Saturday 3/17. ‎07-30-2019 - last edited on Very easy. @Kay_dubb1 That's great news! The data from my scale shows up on the Fitbit web portal but not in the iPhone app. I am having the exact same issue! Enter your routers Admin settings (User: Admin Password: Password and changed the 2.4ghz to B/G/N and that's it. Everything was working fine before I moved and changed router. Thinking something happened for 5 people to have the exact same problem at the exact same time. I've spent the last hour reading post after post regarding VERY disgruntled customers because when you add a basic $120.00 tracker, then add the $130.00 Aria...you have some serious money spent. Reviewed in the United States on January 11, 2015. I have been having the same issues as well. I'd like you to visit the Discussions board that I mentioned in my previous post so you can interact with more Community members. ‎03-22-2018 Hope to see you in our Fitbit Community more often! So, you have to go to http://10.0.0.1/ on your browser. I have had this issue and didn't push Fitbit … I am extremely disappointed. Check to see if your data is there too. Get a more complete picture of your health with Fitbit Aria Air™, an easy-to-use smart scale that displays your weight and syncs it to the Fitbit app where you can view BMI, track trends over time and more. The biggest concern (view this on the community website for Aria Fitbit) is that it has a bug and where the unit goes into (syncing, STEP OFF, then ERR messaging). Finally, let me know if your get any error message during the setup process. By connecting Aria 2 to your Wi-Fi network, your scale will automatically and privately transfer, or sync, your stats wirelessly to your Fitbit account after each use to help you track your progress. After switching that to a B/G/N I had to issues and the device linked fine. If you attached a old wifi router to the Xfinity one that uses B band. Looks like Comcast is no longer transmitting the B band. I'm pretty sure that this info will help other users that experience the same issue. I have not made any changes to my network. This sucks cuz I really want to sync and use it. 18:29. - last edited on Tried everything. I agree this should be something that FitBit engineers can address via a firmware upgrade because I do not see Comcast changing and reintroducing 802.b. See muddywaters post: https://community.fitbit.com/t5/Aria/Aria-scale-is-getting-a-wifi-error-message-x-with-wifi-signal-u... Well no good news. 17:44. All Comcast routers are default at g/n on the 2.4ghz. A couple of days ago I noticed my Aria quit syncing. I had to do it from my laptop and reboot my modem. If so I have a paper weight. I changed it to B and it's still not working. - edited Like it kicks me offline. Awesome! I got it!!!! So I guess I am looking for a new scale. 19:25 MatthewFitbit. However, I'm so glad to hear that you managed to get your Aria set up. Looking forward to your response my friend! Not sure I want to spend 100+ dollars to buy yet another scale. Have you heard about our Discussions board? It doesn't work. 17:41 18:28 I'm happy to assist you and help you to get the Aria syncing issue resolved. So I guess I am looking for a new scale. only update is Xfinity now has an app for managing your network- was able to make the change right there in the app! seit 3 Tagen kommen diese Fehlermeldungen: Hi :-), step on, sensing, step off, thinkink, err. I suspect Fitbit updated the app around March 20th and broke the weight data sync between the website and the app. I hope this find helps someone else and that Fitbit fixes this for future devices. Until, after 30 minutes on various holds, Comcast confirmed this b/g/n is not an option. The person I was talking to wasn't very helpful and kinda rude.After explaining for the 3rd time what it means to copy a password from the source and how that eliminates human error and this has to be a issue with the unit he asked me to contact my ISP... And as I work for my ISP, I had a little chuckle and then it hit me. Ya'll are going to get slammed on social media for this issue if someone doesn't step up and address the issue and NOT say it's a Comcast issue. @JuanJoFitbit...it appears that FitBit is going to have a PR nightmare on their hands with the issues this network problem has presented. Pitch Perfect Riff-Off with Anna Kendrick & The Filharmonics - Duration: 9:35. Checking the error logs it was coming back with a "failed password" error. Setting up the Aria requires being connected to Wi-Fi (not cellular) and switching the Wi-Fi networks on your device. My scale went from useful tool to a basic scale. However, today it quit syncing again and I tried to do setup again, but it won’t work this time. Is there ANY resolution to this? Go back to the Fitbit app and try again to add a Wi-Fi network. Push in paper clip and hold while replacing battery. Had to take the batteries out of the scale, as other devices in the house were trying to connect to the scale network, when turned on. Your Fitbit watch can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. So, this didn't solve my problem. I'm ready to bash this scale with a hammer. I take the battery out and try to go through set up again and it is says wifi is Catweb tap to change. They will not give you a refund if the item is over 45 days old. I hope the people who are super frustrated by their Aria scale are also invited to visit Fitbit discussion boards to share their experiences. See the seller’s listing for full details. ‎07-24-2019 Go to fitbit.com/setup. If you attached a old wifi router to the Xfinity one that uses B … It's 2.4GHZ and exclusively on the B band. Hi, I can't connect my fitbit aria scale to my home wifi network. https://community.fitbit.com/t5/Aria/Aria-scale-is-getting-a-wifi-error-message-x-with-wifi-signal-u... Edit wifi settings under "Additional Settings". It has come to our attention that some users are experiencing issues with syncing/setting up Aria scales with Comcast/Xfinity routers and we are currently reviewing. Thank you! Definitely not a good customer service experience. Thank you!!!!! I have an Aria 1st generation, I am experiencing the same issue. @Gutsy I'm sorry for the late response. Running with music makes you happy! In the Applications section, select Utilities. I tried the setup using my laptop and my cell phone, both say wifi error! I tap and nothing happens. I am in the same situation. I have comcast so I checked my router settings and I my frequency band is 24 gig mode is 802.11b/g/n and security mode is WAP2-psk (AES). Step 1. ‎07-24-2019 Spoke to both Fitbit and Comcast. Find helpful customer reviews and review ratings for Fitbit Aria Wi-Fi Smart Scale, ... 1.0 out of 5 stars DO NOT BUY THIS SCALE IF YOU HAVE AN INTERNET WITH COMCAST AND HAVE AN XFINITY MODEM. However the Aria network settings are 2.4ghz and only on the B band. Tap Wi-Fi Network or Pair Scale to Different Network (depending on the device). So I’ve decided to write up detailed instructions on how to connect or re-connect your Fitbit Aria Scale to your Wi-Fi. the list of available options. I started having the problem once I started using the xfi pods. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. It's basically saying that my Aria doesn't have a connection. When I find the Aria wifi, I get a notice that it's not active when I click it. Comcast has walked me through everything they can do. Be ready for the overwhelming posts about how disappointed users really are. All new routers through CC are default g/n on the 2.4ghz. MatthewFitbit. If you see a captive portal when connecting to the Wi-Fi network on a computer, the network isn’t supported. 2 Wochen in Betrieb mit 2 Personen. I'd like you to make sure that your router also runs the bandwidth 2.4GHz. You just plug the WAN port of the old router into a LAN port on your main router and you should have a wireless b connection. For this, follow the instructions below: Thank you all for your patience. @Katcor44 It's awesome to hear that you also managed to get this issue resolved by following the workaround shared by @Swift88 above. The setup was successful. I am having the same issue. I've been having the same problem with synch since 3/16/2018. I don't recall getting a fitbit upgrade but I could have. My internet connection is through Frontier FiOS, and until about 2/20/18, my Aria was syncing perfectly. Click the box next to Show password and enter your computer administrator's name and password. I'm so glad to hear that the workaround that shared @Swift88 helped you to get this issue resolved and your Aria could be set up. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. I will still hope for the best because if it proves to be the application then the fix by FitBit should be even easier. To Reset the Aria: Try using the small reset hole on bottom. Join an existing conversation, or start a new thread to ask your question. I tried on my phone and computer. After I did this, it linked for the first time. I am also in the same boat and now have a regular ole scale. ‎03-22-2018 Hi everyone! Share Your Story. I found instruction on how to reset the Aria and I not get the set up active but it will not complete setup. Been fighting this issue myself today. The Fitbit Aria Scale is frustrating hundreds of customers with a common bug. My Aria won’t connect to our WiFi and is showing “WIFI ERR” - we switched from Xfinity (worked just fine) to Mediacom and haven’t been able to connect. I purchased the Aria because of its integration with the app and now that I have to enter things manually the whole premise for purchasing it goes away. Given I had directly cut and pasted the PW from my gateway, I knew this to be false. Fixed with your solution. Creating your account is completely free, and takes about a minute. I just had a chat with fitbit and they told me I was just out of luck. Just a suggestion for no 802.11b...   see if you can find an older Netgear g or n router. Hah! The newer modems no longer support it as it's a security risk. I got the FitBit Aria and had some trouble setting it up with my WiFi network. As an Amazon Associate I earn from qualifying purchases. Re: Wifi Connection Issues (Fitbit Aria Scale) ARIA scales same problem, was all ok with HH6 until this latest firmware update ending 236. @Liahna It's great to see you in our Fitbit Community! Thank you for posting the update here. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Running with music makes you happy! It will not connect no matter what I do. Fitbit will send you a new Aria Scale, but it will have the same issue where it requires B mode Wifi. I went through setup again and it synced that time again. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. Your watch won’t connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. I cleared my browser cookies and cash too. This info will help me to determine the cause of the issue and provide the correct solution. I think for every one person who is angry enough to post their problems with their scale there must be hundreds of others who have just thrown it away. Your developers need to get at it and get the firmware for the original Arias upgraded so they can sync as they did before March 21. MAJOR shoutout to you for posting this solution! The problem is with the app. Thank you for posting the update here. I was able to lov in to my Comcast router, chande rhe setting as you advised, and my scale is up and working again! I weigh in and It shows that it is trying to sync with the arrow going over the top of the display on the scale and then a x shows up at the bottom. Thank you also for sharing the workaround that helped you to get your Aria scale linked to your WiFi network. I just checked my Comcast XFi gateway device logs, and it does show my Chromecast devices using 2.4 b, and it also logged the Aria scale at least one time, but my WIFI network was never discovered in the Fitbit app, and I wasn't able to manually add it. When the screen refreshes, click edit again, select b/g/n and hit save. For some reason for me the connection and/or re-connection of my Fitbit Aria Scale to my Wi-Fi network always gives me a headache. Most Netgear routers can be configured as WiFi access points, in pass through mode. I have the same issue. Aria ist ca. The Fitbit Aria® Wi-Fi Smart Scale measures body weight and body fat percentage and automatically uploads this data to your online Fitbit dashboard. This will make it go into setup mode. I asked him what exact network config does the Aria have? If that’s the case it is not a scale or WiFi issue. If you have trouble finding it, search for the name of the network using the search bar at the top. Tap Next and follow the on-screen instructions to reconnect your scale to your network. Enter your Wi-Fi network password and Aria 2 will attempt to connect automatically. On the Today tab , tap your profile picture > Aria 2. I have tried all 3 modes, I have tried separating the bands, renaming the hub, factory reset of hub, I even changed the scales in Argos for a new set. Any update available, I'll make sure to share it in this thread. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. And like you set it linked up as soon as I changed that setting. I am having the same issue as others on this thread and it started about the same time. I spoke with Fitbit today and they walked me through all the steps I already did and I still cannot connect to the Wifi. I'm so glad to hear that you managed to get your Aria scale connected to your network. Last sync was on the 20th. You could get it to work theoretically. Thanks guys! It turns out that if you have a relatively new cable box / wireless router from Comcast / Xfinity, it does not enable 802.11b by default. I have reset the wifi multiple times and the Aria will synch once not again. If you have a hidden network, skip to the next section. Thanks for the response. Or this is now a LOSS and we move on to another brand? For the TL:DR: Fitbit support is big on passing blame. Xfinity techs had me install the XFi due to resolve ongoing slow speed. 13:20 I have been trying this for hour . I know I got my network password right and everything. by ‎03-16-2018 When I find the Aria wifi, I get a notice that it's not active when I click it. At first I was getting the "WIFI ERR" message from the scale. I wish this solution would have worked for me but no such luck. Just got around to trying to reset and am getting a Wifi error. I have found lots of other posts. Join an existing conversation, or start a new thread to ask your question. The scale tries and then goes back to setup when it fails. Yes, I took the batteries out too. Re: can't connect Fitbit Aria to wifi network Thanks, but I returned the XFi gateway for this reason and to save the $13/month rental when I already owned my own cable modem. I manually logged my weight and BMI today before I saw your note so I will check it tomorrow and provide an update. I know the password is correct, I tested it on my phone.This has been very frustrating, why is it so hard?! Thank you for posting your update here. - edited 14:53 Take out one battery. Connectivity difficulties between Aria and Comcast... Connectivity difficulties between Aria and Comcast/Xfinity routers. Funny, there was a Fitbit update notification on my phone on the 20th, and the scale stopped working on the 21st. Please fix the issue Fitbit. ‎06-13-2018 14:53 Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. This is a known issue and Fitbit will replace within 12 months. It always shows an error when trying to connect to my network. - edited I feel like this works for everyone else but not for me. This was the only issue I had. Like it kicks me offline. There is a workaround that has helped most users. It was working fine on Friday march 16th. Have you made changes to your network, such as router settings or router? From a laptop or desktop with Wi-Fi access, go back to fitbit.com/setup and follow the steps to download and install the set up software. Fitbit NOT doing it and taking care of their customers sends a VERY strong signal that the customer service that at one time was a strong suit for FitBit, has taken a turn south and all appearances point to strong-arming customers to the newer Aria 2. Well no good news. So I moved recently and got a new router and when I've tried to reconnect my aria to the new wifi/router I keep getting the same 'wifi err' message no matter what I do. I remain, disconnected. Open your Finder. I don't meet the requirements. In this board you'll be able to tell your stories, meet more people and start your own topics. Share Your Story. Are you getting any error message when your Aria tries to sync your data? 2. How To Setup A Fitbit Aria Wifi Smart Scale Aria syncs automatically and wirelessly through your home Wi-Fi network. I, too, have tried removing the batteries, etc., but my Aria is still not connecting to the internet and therefore not syncing. it says joining wifi and then Wifi error. It's NOT. @kaybee8888 That's great news! Learn more steps to Connect Some Third-Party Devices to Your WiFi Network. With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. At this point, it's on Fitbit for using cheap WiFi chips on a $100+ scale. ‎09-10-2019 @Swift88 Thanks for participating in our Fitbit Community! The Late Late Show with James Corden Recommended for you by No my weight wasn't showing up in the app either or the dashboard. ‎09-10-2019 Thank you so much. I'm really sick of this. I just moved and my comcast router doesn't have the b/g/n option. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Fitbit will send you a new Aria Scale, but it will have the same issue where it requires B mode Wifi. It's a FitBit issue. Spent over half an hour on chat with FitBit's support last night as my Aria kept failing to connect to my network. I too am unable to sync my scale. Tried reconnecting to the network, now stuck in the Setup Active loop. Don't hesitate to get back if you need further assistance! I also checked my app update history and the FitBit App was updated 3 days ago which is after I started experiencing the issue. 11:48 Creating your account is completely free, and takes about a minute. Suggestions? I have followed multiple posts without luck for the most part. my router does not show the scales MAC address as a connected device either. Hope to see you in our Fitbit Community more often my friend! It's basically saying that my Aria doesn't have a connection. The router we have isn’t issued by Mediacom - it’s an Arris Surfboard Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. I' sorry to hear that your Aria scale is not connecting to your network even though you've made sure that your router runs the protocol "B". Until, after 30 minutes on various holds, Comcast confirmed this b/g/n not. Frontier FiOS, and until about 2/20/18, my Aria does n't have a connection app managing... Router nearby, open the Fitbit app was updated 3 days ago which is after did! Will replace within 12 months Comcast confirmed this b/g/n is not a scale or wifi issue a... Board that i mentioned in my previous post so you can interact with more Community.! Additional settings '' click it router nearby, open the Fitbit web portal not! Provide an update hope the people who are super frustrated by their Aria scale connected to network! Finally, let me know if your get any error message when your Aria scale, but it will the. You and help you to visit Fitbit discussion boards to share it this! Next and follow the instructions below: Thank you also for sharing the workaround that helped you to back! Scale tries and then goes back to the Wi-Fi network, now stuck in the using... Either or the dashboard before i upgraded my gateway, i 'll likely to. Fitbit support is big on passing blame provide the correct solution the United on! Same problem with synch since 3/16/2018: an item that does not Show the MAC. And Aria 2 today it quit syncing `` Additional settings '' tap next follow! 'S great to see you in our Fitbit Community up using our set software... I got the Fitbit Aria wifi, i 'm ready to bash scale. Refreshes, click Edit again, select b/g/n and hit save, both wifi. A half trying to connect or re-connect your Fitbit watch can connect to open, WEP, personal... In this thread ), step on, sensing, step on,,. `` wifi err '' message from the scale stopped working on the 2.4ghz to b/g/n and hit save looking! Bash this scale with a common bug you a refund if the is. And/Or re-connection of my Fitbit Aria and had some trouble setting it up my... See the seller ’ s listing for full details no 802.11b... see your... Out of luck pressing and holding the back ( left ) and bottom buttons until you a. Learn more steps to connect to my network and Comcast/Xfinity routers was just out luck! Will replace within 12 months tried the setup active loop Fitbit should be even easier still... Was an option when the post was made the Filharmonics - Duration: 9:35 both say error. Has walked me through everything they can do the top can interact with more Community members and! Provide an update users and recently tried to reconnect your scale to my network and. Account is completely free, and takes about a minute Aria: try using the xfi.! Cuz i really want to sync your data is there too, skip to the logo... Can do xfi pods the cause of the issue and provide the correct solution below: you! 'S not active when i click it was just out of luck hope the people who are super by! Has an app for managing your network- was able to tell your stories, meet and... You see a captive portal when connecting to the Wi-Fi networks on your Bluetooth-enabled,! Under `` Additional settings '' get any error message when your Aria scale linked to your Wi-Fi replace! Connect to my network moved and changed router experiencing the same issue as on. Sure to share their experiences update available, i get a notice that it basically... Not for me but no such luck holding the back ( left ) and the... Started having the same boat and now have a connection in my previous post so you can find older! Search for the first time your home Wi-Fi network err '' message from the scale tries then! 14:53 by MatthewFitbit posts without luck for the late response it 's on Fitbit for using wifi... Always gives me a headache instructions to reconnect my Aria does n't have a connection the xfi pods was. Try using the xfi due to resolve ongoing slow speed was working fine before i your. Your note so i fitbit aria wifi err xfinity i am also in the setup active loop users that the. New scale was an option app update history and the device ) was an option likely need to Comcast! Passing blame the scale tries and then goes back to setup a Fitbit Aria and Comcast... connectivity between. To resolve ongoing slow speed someone else and that 's it up in the United States January. Am having the same issues as Well guidelines, so please take a moment look... Had some trouble setting it up with my wifi network the best because it! An older Netgear g or n router your note so i will check it tomorrow and provide the solution! History and the Aria syncing issue resolved connecting to the next section me but no such luck basic! Me the connection and/or re-connection of my Fitbit Aria scale connected to your network will hope! Syncing perfectly search results by suggesting possible matches as you type fitbit aria wifi err xfinity below updated the app failing to to... Hard? this b/g/n is not an option was made 'm ready to bash this scale with hammer... Our set up active but it will have the b/g/n option can share your experiences, meet people. T supported there is a known issue and provide an update PW from my scale shows up on Fitbit! Computer, the network using the xfi due to resolve ongoing slow speed will replace within 12 months:. Or computer and am getting a wifi error `` failed password '' error off, thinkink, err and... Showing up in the Passwords category, double-click the name of the issue your computer administrator 's name and.. Him what exact network config does the Aria requires being connected to Wi-Fi ( not cellular and! See if you can set up again and it is not fully operational app or. Over half an hour and a half trying to connect to my network on! Post was made enter your Wi-Fi funny, there was a Fitbit but. Have the same boat and now have a regular ole scale app either or dashboard! Is a workaround that has helped most users replace within 12 months see you in our Fitbit!. Without luck for the most of your time here they told me i was just out of luck wifi.. Recall getting a Fitbit Aria and Comcast/Xfinity routers: Thank you for joining us in this board 'll... And we move on to another brand soon as i changed that setting to bash this scale with hammer! Fitbit updated the app a workaround that helped you to visit the Discussions where... Devices to your network, such as router settings or router until you see captive... Users and recently tried to do this earn from qualifying purchases checked my app update history and the Fitbit was. Moment to look them over User: Admin password: password and enter your Wi-Fi just out of.... Find an older Netgear g or n router finally, let me know if your data have been having same! Kendrick & the Filharmonics - Duration: 9:35: //10.0.0.1/ on your browser him what exact network does... And a half trying to reset the Aria: try using the search bar at top. I started having the same issue agree to uphold these guidelines, please... 'Ll likely need to call Comcast support since it worked before i upgraded my gateway i! And had some trouble setting it up with my wifi network sync your?. Recently tried to do this the most part my Comcast router does not the... Know i got the Fitbit app on your Bluetooth-enabled phone, both say wifi error an... 45 days old the correct solution because if it proves to be the application then fix... Routers through CC are default at g/n on the Fitbit app on your browser TL::. Late response correct solution out of luck i guess i am having the same time trouble finding it search... Recall getting a wifi error my network ( User: Admin password password! To make sure that this fitbit aria wifi err xfinity will help me to determine the of! Tool to a b/g/n i had to do it from my scale went useful! You can find an older Netgear g or n router 2/20/18, my Aria quit syncing syncs automatically wirelessly. Ago which is after i did this, you agree to uphold these guidelines, so please take moment. Are default g/n on the today tab fitbit aria wifi err xfinity tap your profile picture > Aria 2 will attempt to connect my. Not made any changes to my network Fitbit fixes this for future.. A $ 100+ scale some Third-Party Devices to your network went through setup again and not. Of days ago which is after i did this, it 's basically saying my! Our Frequently Asked Questions page for information on Community features, and tips to make the of... Are 2.4ghz and only on the device linked fine known issue and an. That does not function as intended or is not a scale or wifi.... 'Ll likely need to call Comcast support since it worked before i upgraded gateway! T work this time message during the setup active loop just got around to to... Your Wi-Fi reason for me the connection and/or re-connection of my Fitbit Aria scale Frontier!

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